Smail Barahou
'Trust is the best treatment.' -Smail BarahouMedical reputation, once transmitted by word of mouth, is now built online.This book explores how Google reviews are redefining the relationship between doctors and patients, and how artificial intelligence is influencing this new era of digital trust. Digital technology has not destroyed trust, it has transformed it.AI is a listening and analysis tool, not a threat.Above all, patients want a sincere relationship.