Shaler Stidham Jr.
This book explores how to set the parameters of a queueing system, before putting it into operation. It considers various optimality criteria, including individual, social, class, and facility optimal solutions. The book first covers the optimal arrival rate model for a single-facility, single-class queue as well as dynamic algorithms for finding individually or socially optimal arrival rates and prices. It then examines several special cases of multiclass queues, presents models in which the service rate is a decision variable, and extends models and techniques to multifacility queueing systems. Focusing on networks of queues, the final chapters emphasize the qualitative properties of optimal solutions.
