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Implantación de una mesa de servicio, siguiendo la metodología ICIMS

Implantación de una mesa de servicio, siguiendo la metodología ICIMS

Dolly Smith Flórez Moreno / Hugo Vecino Pico / Tatiana Inés Navas Gómez

73,10 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2014
Materia
Informática: cuestiones generales
ISBN:
9783659036187
73,10 €
IVA incluido
Disponible
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En este libro el lector encontrará la caracterización de los niveles de madurez de implantación y de apropiación tecnológica siguiendo los marcos de referencia internacional para gobierno de tecnología, además se incluye una comparación de las metodologías usadas actualmente en gobierno de T.I., también se presenta un caso práctico que involucra el estudio realizado en este tema y que permite ofrecer a las empresas la posibilidad de tener un referente documental en esta nueva forma de interactuar con los clientes internos y externos, además este libro presenta la metodología ICIMS, que permitirá alinear los intereses corporativos con el uso de la tecnología en cualquier organización, como quiera que el gobierno de las T.I., está directamente asociado con la estrategia corporativa.

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